“Fixing Culture”: The Case of Olive Garden

Tasteless, hotdog-bun-like bread sticks. Bland pasta sauce. Operational inefficiency. Excessive corporate spending on private jets and a crappy new logo. These are just a few of the issues identified with the casual dining chain Olive Garden in a scathing September 2014 report entitled “Transforming Darden Restaurants.” The 294-page report was written by Starboard Value*, an…