Anthropologists in Practice: An Interview with Liz Riedman, User Experience Research Assistant at ITHAKA/JSTOR

Anthropologists in Practice is an ongoing series of interviews featuring practicing anthropologists who work outside the academy. The goal of the series is to provide a source of information and inspiration to anyone who is interested in the application of anthropology in the real world, including anthropologists, anthropology students, prospective anthropology students, employers, policymakers and … Continue reading Anthropologists in Practice: An Interview with Liz Riedman, User Experience Research Assistant at ITHAKA/JSTOR

Mediocrity, customer service and the airline industry

Lockheed L-100 Hercules via San Diego Air and Space Museum Archives   On trip to D.C. last week, I sat next to an older gentleman who I'll refer to as M. He and I had a very nice conversation that lasted most of the flight, chatting about our professions, what we studied in school, and … Continue reading Mediocrity, customer service and the airline industry