What I’ve been reading lately: the not-so-weekly digest (#5)

Presenting another installment of a collection of most-highly-recommended articles and websites that shaped my thinking throughout the past few weeks on the following topics: design, research, business, organizational culture, technology, careers, and culture [change] and society. Design A panel of UX professionals dish on UX certifications | Elaine Matthias, UX Magazine An interview with Zeesha…

“Fixing Culture”: The Case of Olive Garden

Tasteless, hotdog-bun-like bread sticks. Bland pasta sauce. Operational inefficiency. Excessive corporate spending on private jets and a crappy new logo. These are just a few of the issues identified with the casual dining chain Olive Garden in a scathing September 2014 report entitled “Transforming Darden Restaurants.” The 294-page report was written by Starboard Value*, an…

Anthropologists in Practice: An Interview with Paul Klipp, Design Anthropologist and Business Consultant

Anthropologists in Practice is an ongoing series of interviews featuring anthropologists (and professionals with anthropology training) who work outside of the academy. The goal of the series is to provide a source of information and inspiration to other practitioners and (potential) students of anthropology, and to illustrate the wide variety of jobs, skills and competencies…

Anthropologists in Practice: An Interview with Beth Schill, Research Program Manager at the Partnership for Public Service

Anthropologists in Practice is an ongoing series of interviews featuring anthropologists (and professionals with anthropology training) who work outside of the academy. The goal of the series is to provide a source of information and inspiration to other practitioners and (potential) students of anthropology, and to illustrate the wide variety of jobs, skills and competencies…