Presenting another installment of a collection of most-highly-recommended articles and websites that shaped my thinking throughout the past few weeks … More
Tag: culture
[Book Review] Practical Ethnography: A Guide to Doing Ethnography in the Private Sector by Sam Ladner
I always eagerly anticipate new contributions to the field of business and design anthropology because it’s an area of practice … More
“Fixing Culture”: The Case of Olive Garden
Tasteless, hotdog-bun-like bread sticks. Bland pasta sauce. Operational inefficiency. Excessive corporate spending on private jets and a crappy new logo. … More
What I’ve been reading lately: the not-so-weekly digest (#2)
Photo by Isaac Sachs Presenting another installment of a most-highly-recommended collection of articles and websites that shaped my thinking throughout … More
Selling value by understanding values: advancing ethnography through client empathy
As a UX researcher, I get questions from time to time about the art, science and practice of user research … More
Anthropologists! Anthropologists!
This Gary Larson “Far Side” cartoon is a classic in anthropology. It does such a good job of conveying the … More