[Book Review] Practical Ethnography: A Guide to Doing Ethnography in the Private Sector by Sam Ladner

I always eagerly anticipate new contributions to the field of business and design anthropology because it’s an area of practice that is still growing and could use as much thoughtful ideation around its identity, values, and application as it can get. My hope for new books, articles, blogs and other forms of idea-sharing in this…

“Fixing Culture”: The Case of Olive Garden

Tasteless, hotdog-bun-like bread sticks. Bland pasta sauce. Operational inefficiency. Excessive corporate spending on private jets and a crappy new logo. These are just a few of the issues identified with the casual dining chain Olive Garden in a scathing September 2014 report entitled “Transforming Darden Restaurants.” The 294-page report was written by Starboard Value*, an…

Anthropologists! Anthropologists!

Today I received an email from my dad that said, “Hi Amy, have you seen this before?” Included was a link to the above Gary Larson “Far Side” cartoon. I smiled at my dad’s thoughtfulness for sending the link (I wondered how he came upon it in the first place!), chuckled at his question, and…