User Experience Research at SpendWell – My First 3 Months

Three months ago, I started a new job as user experience researcher at SpendWell Health, a start-up here in Portland, OR. SpendWell is building an online marketplace where people can purchase routine health care services directly from providers with upfront prices. Individuals with access to SpendWell as a benefit of their insurance plan can search…

What I’ve been reading lately: the not-so-weekly digest (#5)

Presenting another installment of a collection of most-highly-recommended articles and websites that shaped my thinking throughout the past few weeks on the following topics: design, research, business, organizational culture, technology, careers, and culture [change] and society. Design A panel of UX professionals dish on UX certifications | Elaine Matthias, UX Magazine An interview with Zeesha…